General Data Protection Regulation
The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation by which the European Parliament, the Council of the European Union and the European Commission intend to strengthen and unify data protection for all individuals within the European Union (EU).
YOUR PERSONAL DATA- PRIVACY STATEMENT
What we need
R K HOLMAN Ltd T/A Holmans will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location based information. This does however include name, address, email etc. AND in the case of Credit Applications further information regarding Employment Status, Bank Details, Credit Ratings etc., but only the minimum required to prove Credit Worthiness.
We need to know your basic personal data in order to provide you with the services and goods in line with the overall contract. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.
All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers in other domains. No 3rd parties have access to your personal data unless the law allows them to do so.
We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. More information on this framework can be found on our website.
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it can be destroyed. We may retain purchase history beyond this period for servicing or product recall purposes. Your information we use for marketing purposes (when given explicit consent) will be kept with us until you notify us that you no longer wish to receive this information.
We do update this Policy from time to time so please do review this Policy regularly.
Information That We Collect
In running and maintaining our website we may collect and process the following data about you:
* Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
* Information provided voluntarily by you. For example, when you register for information or make a purchase.
* Information that you provide when you communicate with us by any means.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.
What we would also like to do with it
We would however like to use your name and email address to inform you of our future sales, promotional offers and similar products. This information is not shared with third purposes and you can unsubscribe at any time via phone, email or our website. Please indicate below if this is something you would like to sign up to.
Manufacturers' extended warranties
From time to time free extended warranties are offered by manufacturers. Many of these warranties require you to register your purchase online but in some cases (for example with many Panasonic televisions) we will are able to register the warranty on your behalf.
If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).
Our Data Protection Officer is Steven Holman and you can contact him at firstname.lastname@example.org
© R K HOLMAN LTD May 2018